Shipping policy

Shipping Policy

1. Shipping Zones

We carry out shipments throughout Italy and in various countries of the European Union. Check the availability of shipping to your country during the checkout process. Please note that some areas may be subject to restrictions or additional charges.

2. Shipping times

Shipping times may vary based on the destination and shipping method selected during checkout. We will provide an estimate of delivery times during the purchase process, however, such estimates are indicative and not guaranteed. We are not responsible for any unforeseen delays caused by events beyond our control.

3. Shipping costs

Shipping costs depend on the destination, weight and dimensions of the items ordered. Shipping costs will be calculated and displayed during the checkout process. Any applicable import duties, taxes or additional charges will be the buyer's responsibility.

4. Shipping Method

We use reliable shipping services to ensure your products are delivered safely and in a timely manner. The shipping method available will depend on your location and the options offered during the purchase process.

5. Tracking of Shipments

We will provide tracking information to monitor the status of your shipments. You will receive a tracking number which you can use to follow the itinerary of your package on the courier's website.

6. Responsibility for Shipping

Until the moment of delivery of the product, Achì Project Srl assumes responsibility for the shipment. Once the shipment has been handed over to the carrier, responsibility for any damage or loss in transit will pass to the buyer. Please check the parcels carefully upon delivery and report any damage or anomalies to the courier.

7. Shipping Address

The buyer is responsible for providing a correct and complete shipping address when placing an order. We are not responsible for any errors in the shipping address provided by the buyer. If the shipping address provided is incorrect or incomplete, additional costs may apply for correcting or re-shipping the package.

8. Taxes/VAT on Extra-UE purchases

The customer is responsible for customs, VAT or any other import fees in case of shipping to a country outside the EU. Watchive is not liable for any delay of the shipment due to import procedures and cannot pay or reimburse import fees or other relevant payments.

9. Returns and Returns

For information on returns and refund policies, please refer to the appropriate "Return Policy" section on our website.

10. Contacts

For questions or assistance regarding shipments, please contact us via the following contact details:

Company name: Achì Project Srl Address:Viale Marconi, 20 Dalmine BGEmail:info@watchive.eu Phone: [Company phone number]

Please read this Shipping Policy carefully. By using our website or placing an order, you agree to be bound by this Shipping Policy.